Reception Team

Sharon Scarratt

Receptionist

Biddulph born and bred, Sharon is one of the friendly faces who will greet you in reception. As well as her reception duties, Sharon deals with our accountancy tasks and has the unenviable job of trying to keep track of our receipts! Sharon has two wonderful boys, Mason and Matthew, and is studying to achieve further accounting qualifications. 

3 words to describe Sharon: intuitive, sympathetic, and calm
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Laura Smith

Receptionist

Laura joined Blue House in 2009 as one of our lovely reception team. She organises all of the booster reminders and has the dubious pleasure of being in charge of our clinical waste! She has a Jack Russell-type dog called Hughey, who came in to us as a stray and never left! Laura is very creative, full of ideas and always has a new project on the go.

3 words to describe Laura: alternative, cheerful and ditsy
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Marcia Titterton

Receptionist and winner of the Petplan Veterinary Award 2015 for Insurance Advisor of the Year

Marcia joined Blue House in 2010 as maternity cover, and has been here ever since.  Marcia is our award winning insurance guru and deals with all of our insurance claims (helped by Racheal and Jackie). She is also a dab hand at product displays and our "go-to" whenever we need to organise stock in reception! Marcia has numerous horses and chickens courtesy of her son and his livery yard. 

3 words to describe Marcia: mothering, organised and understanding
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Kristen Lorimer

Receptionist

Kristen recently made the move from client to staff, originally joining Blue House in 2014 to cover Sharon’s maternity leave. Kristen has two children,Maggie and William, a Staffie called Treacle, cats called Tink and Harry, and a rabbit called Smudge.

3 words to describe Kristen: loving, thorough and kind
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Racheal Smith

Receptionist / Student Animal Care Assistant

Racheal joined our team in 2016 to cover Laura's maternity leave and has decided to stay! She is cheerful and enthusiastic and is a great part of the team. She has recently begun studying to become an Animal Care Assistant so is a part of both the reception and nursing team!

3 words to describe Racheal: thoughtful, funny and chihuahua mad!
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Jackie Leigh

Receptionist

Jackie is our newest team member on reception, starting in summer 2017. She has worked in veterinary practices before, mainly on the equine side. She is settling in well and helping with the many insurance claims we get each week.

3 words to describe Jackie: Polite, eager and quiet (so far . . .   )
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Suzanne Crutchley

Receptionist

Suzanne started in December 2015 to cover Kristen's maternity leave and is happily staying with us. She was a client before becoming a member of staff, so she already knew a bit about Blue House before joining the reception team.  She works on Saturday mornings for us mainly and to cover some holidays.

 3 words to describe Suzanne: Funny, adaptable and thoughtful.
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Jackie and Bill Cork

Gardeners

Jackie and Bill have looked after our lovely gardens from the beginning of Blue House! Their encyclopaedic plant knowledge and hard work keep our gardens at their peak all year round.

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