Altered opening hours and telemedicine

Posted by on 30 March 2020 | Comments

Altered opening hours and appointment changes

For the next few weeks until restrictions are lifted, our opening hours will be:
         Monday to Friday 8am-6pm
         Saturday              8am-5pm
Please call on 01782 522100 to make an appointment as usual, or email happypets@bluehousevets.com if you have a general enquiry or need to order medication.

Video consultations are available in the comfort of your own home - just call to book in, and we will send you an email or text link to join the consultation at your appointment time. All you need is a smart phone, tablet or computer with a webcam.

We are still at the practice to see emergency or urgent appointments if needed, and to dispense medications and food. We prefer to post medication to you to reduce unnecessary journeys wherever possible and reduce risks to you and our staff.

All payments should ideally be made over the phone.

In line with government and RCVS advice we have restricted the number of staff on site so we may take longer than usual to answer your call. Please be patient - if we cannot answer your query immediately it will be because we are dealing with an emergency.